Shipping policy
Shipping Policy
Last updated: May 29, 2026
Thank you for shopping with us. This Shipping Policy outlines how we process, ship, and deliver your orders.
Order Processing Time
All orders are processed within 2–3 business days after payment is confirmed.
Please note:
- Orders are not processed or shipped on weekends or public holidays.
- Orders placed on weekends or holidays will be processed on the next business day.
- In rare cases such as severe weather conditions, logistics disruptions, or other unforeseen events, processing and shipping times may be delayed until conditions stabilize.
Shipping Time
Estimated delivery time is 30–45 business days depending on the destination and local carrier conditions.
Delivery times are estimates only and may vary due to customs processing, carrier delays, or external factors beyond our control.
Shipping Fees
- Orders over $40 USD qualify for free standard shipping.
- For oversized or heavy items, shipping costs are calculated based on weight and size and are not included in the free shipping threshold.
All shipping fees (if applicable) will be displayed at checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your order here:
Please allow 24–72 hours for tracking information to update after shipment.
Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us at our support email for assistance.
Incorrect Address
Customers are responsible for ensuring that all shipping information is accurate at checkout. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
Contact Information
If you have any questions about shipping or delivery, please contact us:
Legal Representative: JAMES HOEZEE
Email: demetrisrueckerob@outlook.com
Phone: 2063528442
Business Address: 1800 River Rd, Tahoe City, CA 96145, United States